Delivery

*These delivery times are estimates only and apply to items that are in stock at the time the order is placed.

Items that are out of stock please allow 7 to 14 days for delivery.

Shipping is done from Mon to Fri every week using our reliable and insured postal service royal mail.

Every item MUST be signed for and if your not available to do so royal mail will leave a calling card, with instructions on how to collect your item. (May only apply to Mainland UK only).

When your item is dispatched we will notify you via email and you will be provided with a tracking number on the day of dispatch .

30 Days Return policy

Items can be returned within 30 days of receipt of your purchase so long as the item has not been damaged, worn, or altered from its original condition in any way for example removal of links, tags, etc..Once the item is returned we will gladly refund your transaction on the item amount to the original credit card used to purchased the item.

Any out of stock items specifically ordered by a customer worth over £400 will impose a 10% re-stocking fee if returned for any reason and all connecting charges to the transaction will not be refunded.

Deposits for orders are not refundable under any circumstances.

To properly return an item to Leste, please do the following:

• Pack up your item for return including a note stating:
  • Customer name
  • Contact details
  • Item name
  • Model number
  • Date purchased and
  • Reason why you wish to return your item.
• Please insure item for the full amount and address to:
  
  Leste Ltd
  47-49 Park Royal Road
  London
  NW10 7LQ

Authorised Dealer

We are an official authorised retailer of all the brands. All products come in its genuine stamped manufacturer’s warranty and package. Beware of non authorised retailers where you may receive a warranty which is not valid with the manufacturer.
 

Free collection service

If you wish to pick your item from our office you will need to make an appointment with us between 9am-5pm Monday to Friday.

For security reasons the person who places the order must collect the item. Customer must bring the card used to purchase the item, order number, form of id with your name and address.
 

Gift Wrapping

Gift wrap all items with the best wrapping paper and ribbon for the perfect gift.
 

Expert guidance freely available just call

Expert advice just a phone call away on Free phone UK: 0800 008 6821

After Care Service

We dedicate 100% of our time on giving excellent customer service offering information for after care for all our products sold on our website.

Watch bracelet adjustment (for metal types with links)
If certain watch bracelets are not at a suitable length then this can easily be set by removing or adding links to any bracelet so it’s perfectly comfortable. Alternatively you may prefer to take the watch to your local watch repair shop or jewellers where they will be able to do this for a small fee.

Watch servicing and general care
We recommend a regular maintenance is performed to your watch as it will increase the time span of the watch. Please read the manufacturers instruction booklets carefully for correct usage and care for your watch.

If you require any information with regards to where to send your watch for repair please contact us and we will be happy to advise a list of places that will be able to service your watch.

Quartz battery watches
A quartz battery watch should have a regular service every 2 years, this will prevent battery leakage. (Even if your battery seems ok as they can still leak). You can do this at your local watch repair shop or jewellers.

Automatic (self-winding) watches
You should keep automatic watches clear from sources of electro-magnetic fields as the watch runs on a mechanical motion of metal parts. Main sources of electro-magnetic fields are televisions, speakers and mobile phones. If watch parts become magnetised the parts may stick together causing movement difficulties.

A service done every 4 years is highly recommended which can be done at your local watch repair shop or alternatively contact your watches official UK repair centre for more details (the information will be in your warranty booklet).

If you have any other queries regarding your timepiece please do not hesitate to contact us via email, free phone or mail.

Jewellery care
To preserve the life and beauty of your jewellery we recommend you always protect your jewellery from sharp objects, scratching, chemicals, sunlight or extreme heat/cold weather. your jewellery should be stored in a soft lined box or pouch and keep pieces apart so that they don't rub together or tangle. Avoid wearing rings when cleaning, gardening or performing sports. Make sure your jewellery doesn’t come in contact with nail polish removers, perfume and hairspray. Clean your jewellery regularly, use professional jewellery cleaning products. Chlorine in swimming pools can cause damage so never go swimming with your jewellery.